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macOS Recovery is part of the built-in recovery system of your Mac. You can start up from macOS Recovery and use its utilities to recover from certain software issues or take other actions on your Mac.
How to start up from macOS Recovery
- Turn on your Mac and immediately press and hold these two keys: Command (⌘) and R. Need help?
- Release the keys when you see an Apple logo, spinning globe, or other startup screen.
- You might be prompted to enter a password, such as a firmware password or the password of a user who is an administrator of this Mac. Enter the requested password to continue.
- Startup is complete when you see the utilities window:
- After starting up from macOS Recovery, select a utility, then click Continue:
- Restore From Time Machine Backup:Restore your Mac from a Time Machine backup.
- Reinstall macOS: Download and reinstall the Mac operating system.
- Get Help Online: Use Safari to browse the web and find help for your Mac. Links to Apple's support website are included. Browser plug-ins and extensions are disabled.
- Disk Utility: Use Disk Utility to repair your disk or erase your disk or other storage device.
Additional utilities are available from the Utilities menu in the menu bar: Startup Security Utility (or Firmware Password Utility), Network Utility, and Terminal.
- To quit macOS Recovery, choose Restart or Shut Down from the Apple menu . If you want to choose a different startup disk before quitting, choose Startup Disk from the Apple menu.
If you can't start up from macOS Recovery
If your Mac can't start up from its built-in macOS Recovery system, it might try to start up from macOS Recovery over the Internet. When that happens, you see a spinning globe instead of an Apple logo during startup:
First, I want to mention that whether you buy Macbook Pro or Air the software bundle that comes with them is absolutely the same. You don't get more programs if you spend more on the Apple laptop. So, what software comes with a Macbook? Any Macbook comes with macOS (Mac operating system) and many built-in (free) apps presented in the table below.
To manually start up from Internet Recovery, press and hold either of these key combinations at startup:
- Option-Command-R
- Shift-Option-Command-R
Learn more
If startup from Internet Recovery is unsuccessful, you see a globe with an alert symbol (exclamation point):
In that case, try these solutions:
Utilities Macbook Pro
- Make sure that your Mac can connect to the Internet. If you're not prompted to choose a Wi-Fi network during startup, move your pointer to the top of the screen, then choose a network from the Wi-Fi menu , if available.
- Press Command-R at startup to try using the built-in Recovery system instead of Internet Recovery.
- Connect to the Internet using Ethernet instead of Wi-Fi, or vice versa.
- Connect to the Internet from a different Wi-Fi or Ethernet network. Your network configuration might not allow the Internet access that macOS Recovery needs.
- Try again later, because the issue might be temporary.
- Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.
Utilities Mac
If you still need help, please contact Apple Support.
The Host is a remote module installed on a target (i.e. remote) PC. This module works for both unattended and attended access.
Related links: About Remote Utilities
Agent is a remote module for spontaneous-only support. The Agent displays its own window that can be branded with your custom logo and text. Agent doesn't require installation and administrative privileges to run.
Related links: About Remote Utilities
By downloading, installing or using Remote Utilities Viewer for Mac, you agree to the terms of our End User License Agreement.
Remote Utilities Viewer is available for Mac. With Viewer for Mac you can remotely connect from your Mac computer to Windows computers with Host or Agent running*.
Version 1.0.5.q Beta 5, October 1, 2020.
Free license (expires December 31, 2020).
System requirements | SHA-256
* Host and Agent for Mac are coming soon
To manually start up from Internet Recovery, press and hold either of these key combinations at startup:
- Option-Command-R
- Shift-Option-Command-R
Learn more
If startup from Internet Recovery is unsuccessful, you see a globe with an alert symbol (exclamation point):
In that case, try these solutions:
Utilities Macbook Pro
- Make sure that your Mac can connect to the Internet. If you're not prompted to choose a Wi-Fi network during startup, move your pointer to the top of the screen, then choose a network from the Wi-Fi menu , if available.
- Press Command-R at startup to try using the built-in Recovery system instead of Internet Recovery.
- Connect to the Internet using Ethernet instead of Wi-Fi, or vice versa.
- Connect to the Internet from a different Wi-Fi or Ethernet network. Your network configuration might not allow the Internet access that macOS Recovery needs.
- Try again later, because the issue might be temporary.
- Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.
Utilities Mac
If you still need help, please contact Apple Support.
The Host is a remote module installed on a target (i.e. remote) PC. This module works for both unattended and attended access.
Related links: About Remote Utilities
Agent is a remote module for spontaneous-only support. The Agent displays its own window that can be branded with your custom logo and text. Agent doesn't require installation and administrative privileges to run.
Related links: About Remote Utilities
By downloading, installing or using Remote Utilities Viewer for Mac, you agree to the terms of our End User License Agreement.
Remote Utilities Viewer is available for Mac. With Viewer for Mac you can remotely connect from your Mac computer to Windows computers with Host or Agent running*.
Version 1.0.5.q Beta 5, October 1, 2020.
Free license (expires December 31, 2020).
System requirements | SHA-256
* Host and Agent for Mac are coming soon
You can post your beta testing feedback and bug reports in this forum thread.
Mac OSX 10.14 (Mojave) or later
viewer1.0.5.b5.dmg
C6CB0613F04545BA106C3EF882B0D19FA34E5189474083EAB5171FEF94F65C4B
